Privacy Policy

Effective Date: 10/01/2025

Pearl Transport Inc is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our dispatching and transportation services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide when contacting us, applying for dispatch services, or completing forms, such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Equipment type, routes, or service preferences

Non-Personal Information

Automatically collected data that helps us improve our website and services, including:

  • Browser type

  • Device information

  • IP address

  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage dispatching and transportation services

  • Respond to inquiries and deliver customer support

  • Send updates, service alerts, or promotional communications (with your consent)

  • Improve website performance, user experience, and service quality

  • Maintain internal records and process transactions

3. Sharing Your Information

SMS Policy

Phone numbers collected for SMS updates or communication will not be shared with any third parties or affiliates for marketing purposes.

General Sharing

We do not sell or rent your personal information.
We may share your information only with:

  • Service Providers: Third-party vendors assisting with operational services (e.g., load management platforms, payment processors, website maintenance).

  • Legal Authorities: When required to comply with applicable laws, regulations, or to protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality and personalize your experience.
You may disable cookies in your browser settings, but certain features of the website may not work properly.

5. Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

6. Your Rights

Depending on your location and applicable laws, you have the right to:

  • Access and review your personal information

  • Request corrections or updates

  • Request deletion of your data (unless required for legal or business purposes)

  • Opt out of marketing or promotional communications

  • File a privacy-related complaint with the appropriate authority

7. Security

We implement industry-standard security measures to safeguard your data. However, no transmission method over the internet or electronic storage system is completely secure. We strive to protect your information but cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy at any time.
When changes occur, we will update the “Effective Date” at the top of this page. Your continued use of our services indicates acceptance of those changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Pearl Transport Inc
Email: compliance@pearltransportinc.net
Phone: (559) 890-3250
Address: 3452 Wrenwood Avenue, Clovis, CA 93619