Terms and Conditions

Welcome to Pearl Transport Inc’s website. By accessing or using our website, dispatch services, or communication channels, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Services Provided

Pearl Transport Inc provides truck dispatching and logistics coordination services for owner-operators and carriers. Our services include, but are not limited to:

  • Load booking and negotiation

  • Driver-dispatch communication

  • Back-office support

  • Route coordination

  • Documentation assistance

We do not provide trucking authority, equipment, or insurance unless explicitly stated in a separate agreement.

2. Booking, Enrollment, & Payment Terms

To begin receiving dispatch services:

  • You must complete a carrier/owner-operator onboarding form and sign all required agreements.

  • Service fees will be charged as agreed in your dispatch service contract (e.g., percentage-based or flat fee).

  • Payments are due upon completion of loads or on the schedule agreed upon in your contract.

  • Late payments may result in suspension of services.

Cancellations

Termination of dispatch services must be submitted in writing. Any outstanding balances remain due following termination.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and up-to-date company, driver, and equipment information.

  • Maintain all required insurance, permits, and authority.

  • Ensure compliance with FMCSA regulations and safety rules.

  • Promptly share proof of delivery (PODs), rate confirmations, and required documents.

  • Communicate in a timely manner regarding load status, delays, or issues.

You are responsible for operating legally and safely on all dispatch assignments.

4. Prohibited Conduct

You agree not to:

  • Use the website for hacking, phishing, or other malicious activities.

  • Use our dispatch services to engage in illegal freight activities.

  • Misrepresent your identity, equipment, or operational status.

  • Share or misuse confidential rate confirmations or customer information.

Violations may result in immediate termination of services.

5. Intellectual Property

All content on our website—including logos, text, documents, and graphics—belongs to Pearl Transport Inc and is protected by copyright.
You may not copy, distribute, or use our content without written permission.

6. Limitation of Liability

Pearl Transport Inc is not liable for:

  • Lost profits, delays, or missed opportunities

  • Accidents, damages, or safety violations

  • Broker or shipper disputes

  • Load cancellations by third parties

  • Indirect or consequential damages

Our total liability is limited to the amount paid by the customer for the specific service rendered.

7. Force Majeure

We are not responsible for service delays or cancellations caused by events outside our control, including:

  • Natural disasters

  • Government regulations

  • System outages

  • Accidents or emergencies

  • Labor shortages

8. Termination of Services

Pearl Transport Inc reserves the right to refuse or discontinue services for:

  • Non-payment

  • Fraud or misrepresentation

  • Safety violations

  • Abuse of staff

  • Repeated contract breaches

9. Governing Law

These Terms and Conditions are governed by the laws of the State of California.

10. Changes to Terms

We may update these Terms & Conditions at any time.
Updates will be posted here with a revised “Effective Date.”
Continued use of our services constitutes acceptance of updated terms.

11. Consent for SMS Communications

By opting in to receive SMS messages, you acknowledge and agree that:

  • Your phone number and SMS consent will remain confidential.

  • We will not sell, share, or distribute your phone number to third parties or affiliates for marketing.

  • SMS messages will only be used for operational communication.

12. Types of SMS Communications

Depending on your relationship with Pearl Transport Inc, you may receive:

Owner-Operators / Carriers

  • Load opportunities

  • Updates on booked loads

  • Required documentation reminders

  • Payment or settlement notices

Job Applicants

  • Hiring updates

  • Interview reminders

  • Required document requests

General Notifications

  • Appointment or meeting reminders

  • Service updates

Example Message:
“Hi [Name], your load is confirmed for pickup on [Date] at [Time]. Please call us if you have questions.”

To opt out, reply “STOP” at any time.
Messaging and data rates may apply.
Messaging frequency may vary.

13. Standard Messaging Disclosures

  • Reply “STOP” to unsubscribe.

  • Reply “HELP” for assistance.

  • Message and data rates may apply.

  • See our Privacy Policy for more details.

14. Sample Response for “HELP” Reply

“For assistance, please visit our website or contact us at (559) 367-8199.”

15. Message Frequency

You may receive 5–10 messages per day, depending on active loads, communication needs, or service requests.
Frequency varies depending on operational activity.

16. Opt-In Methods

You may opt in to receive SMS messages:

  • By submitting an online form

  • By completing the dispatch service agreement

  • By requesting updates via phone or email

17. Opt-Out Methods

You may unsubscribe from SMS messages at any time:

  • Reply “STOP” to any message

  • Or contact us directly to request removal

If you prefer not to receive SMS messages, simply do not check the SMS consent box on our forms.

Contact Us

Pearl Transport Inc
Email: compliance@pearltransportinc.net
Phone: (559) 890-3250
Address: 3452 Wrenwood Avenue, Clovis, CA 93619